Terms of Use
Acceptance of Terms
Welcome to the Eagle Lake Recovery Center website (“Website”). By accessing or using this Website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please do not use this Website.
Use of Website
Permitted Use
You may use this Website for:
• Learning about our treatment programs and services
• Contacting us with inquiries about admission
• Accessing educational resources about addiction and recovery
• Requesting insurance verification
• Initiating text message communication with our team via click-to-text links
Prohibited Use
• Transmit any unlawful, threatening, abusive, defamatory, or obscene material
• Impersonate any person or entity
• Interfere with or disrupt the Website or servers
• Attempt to gain unauthorized access to any systems
• Use any automated system (bots, scrapers) without written permission
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws or regulations
SMS Terms of Service
The following terms apply to the Eagle Lake Recovery Center SMS messaging program.
Program Description
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Consent and Opt-In
By texting our designated number, you consent to receive text message replies from Eagle Lake Recovery Center related to your inquiry. Messaging is conversational and initiated by you. We do not send unsolicited, promotional, or automated marketing messages via SMS.
Message Frequency
Message frequency varies based on your inquiry. You will only receive messages indirect response to conversations you initiate. We do not send recurring or scheduled messages.
Costs
Message and data rates may apply. Your carrier’s standard messaging rates apply to all messages sent to and received from Eagle Lake Recovery Center. We are not responsible for any charges from your wireless carrier.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message from our number. You will receive a one-time confirmation message acknowledging your opt-out. After opting out, you will no longer receive text messages from this number. You may resume messaging at any time by texting us again.
Help
For assistance with SMS communications, reply HELP to any message from our number, or contact us at (318) 436-3572.
Privacy and Protected Health Information
IMPORTANT: Do NOT send protected health information (PHI), medical details, clinical information, or other confidential health data via text message. Our SMS channel is for general inquiries and scheduling only. It is not a secure clinical communication channel. Text messages are not encrypted to HIPAA standards and should not be used to discuss treatment details, diagnoses, medications, or any personal health information.For information about how we handle data collected via SMS, please refer to our Privacy Policy.
Supported Carriers
Our SMS service is supported on all major U.S. wireless carriers including AT&T, T-Mobile,Verizon, and others. Carrier support is subject to change and we cannot guarantee delivery on all networks.
Disclaimer
SMS communications are provided for convenience only and are not a substitute for direct telephone communication. Eagle Lake Recovery Center is not liable for delays in SMS delivery, messages lost in transit, or any actions taken based on SMS communications. In case of emergency, please call 911.
Intellectual Property Rights
All content on this Website, including text, graphics, logos, images, videos, and software, is the property of Eagle Lake Recovery Center or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.We grant you a limited, non-exclusive, non-transferable license to access and use this Website for personal, non-commercial purposes. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, or sell any information or content obtained from this Website without our written permission.
User-Submitted Information
When you submit information through contact forms, email, or text message, you represent and warrant that you have the right to submit such information and that the information is accurate and truthful. Do NOT submit protected health information, medical records, or other confidential information through this Website or via text message. Information submitted via contact forms and text messages is not secure or confidential until you become a patient and sign appropriate consent forms.
Disclaimer of Warranties
THIS WEBSITE AND SMS SERVICE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Website or SMS service will be uninterrupted, error-free, or free from viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Eagle Lake Recovery Center shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this Website or SMS service, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Eagle Lake Recovery Center, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of your use of the Website or SMS service or violation of these Terms of Use.
Third-Party Links
This Website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices. Your use of third-party websites is at your own risk.
Privacy
Your use of this Website and SMS service is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review ourPrivacy Policy to understand how we collect, use, and protect your information.
Changes to Terms
We reserve the right to modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting on this Website. Your continued use of the Website or SMS service after changes are posted constitutes your acceptance of the modified terms.
Termination
We reserve the right to terminate or suspend your access to the Website or SMS service at anytime, without notice, for any reason, including violation of these Terms of Use.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any legal action arising out of these Terms of Use shall be brought exclusively in the state or federal courts located in Louisiana.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, theremaining provisions shall continue in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Eagle Lake Recovery Center regarding your use of this Website and SMS service.
Questions
If you have questions about these Terms of Use or our privacy practices, please contact us.